Welcome to Prime Musical Instruments! These Terms of Service (“Terms”) govern your use of our website (www.primemusicalinstruments.com), purchases, and interactions with our services. By accessing or using our site, you agree to comply with these Terms. If you disagree, please refrain from using our services.
1. Eligibility
You must be at least 18 years old (or the legal age in your jurisdiction) to make purchases.
By placing an order, you confirm that all provided information is accurate and complete.
2. Account Registration
You may create an account to track orders, save preferences, and access exclusive offers.
You are responsible for maintaining confidentiality of your login details and for all activities under your account.
Notify us immediately of any unauthorized use at support@primemusicalinstruments.com.
3. Product Information & Pricing
We strive for accuracy in product descriptions, images, and pricing, but errors may occur.
We reserve the right to correct mistakes (e.g., pricing errors) and cancel orders arising from such errors.
Promotions/discounts are subject to specific terms and cannot be combined unless stated otherwise.
4. Order Acceptance & Cancellation
All orders are subject to product availability and payment verification.
We may refuse or cancel orders for suspected fraudulent activity, pricing errors, or policy violations.
To cancel an unshipped order, contact us within 1 hour of purchase.
5. Shipping & Delivery
Shipping timelines and costs are outlined in our Shipping Policy.
Risk of loss/damage transfers to you upon delivery confirmation by the carrier.
6. Returns & Refunds
See our Return Policy for eligibility, timeframes, and instructions.
Refunds are issued to the original payment method within 5–10 business days after return processing.
7. Prohibited Conduct
You agree not to:
Use our site for illegal purposes or fraud.
Copy, resell, or exploit content without permission.
Introduce malware, spam, or harmful code.
Bypass security measures or scrape data.
8. Intellectual Property
All content (logos, text, images) is owned by Prime Musical Instruments or licensors and protected by copyright/trademark laws.
Unauthorized use is strictly prohibited.
9. Third-Party Links
Our site may link to external websites. We are not responsible for their content, privacy practices, or terms.
10. Disclaimers & Limitation of Liability
Products are sold “as is.” We disclaim implied warranties (e.g., merchantability, fitness for a purpose).
We are not liable for indirect, incidental, or consequential damages arising from product use or site access.
11. Indemnification
You agree to indemnify us against claims/losses from your breach of these Terms or misuse of the site.
12. Dispute Resolution
Governing Law: These Terms are governed by the laws of [Your State], USA.
Negotiation First: Disputes will be resolved through good-faith negotiations.
Arbitration: If unresolved, disputes will be settled by binding arbitration (not class action) in [Your State].
13. Changes to Terms
We may update these Terms periodically. Continued use after changes constitutes acceptance.
14. Contact Us
For questions about these Terms:
📧 Email: legal@primemusicalinstruments.com
Thank you for choosing Prime Musical Instruments! 🎶 We appreciate your trust and are here to support your musical journey.